Your Warranty Registration

Thank you for purchasing a Karman product.

Warranty Policy

Please refer to the warranty card attached to each product for more information on policies and procedures. The warranty is extended only to the original purchase and delivery of the product.  Warranty is not transferable.  Parts or materials which are subjected to normal wear and tear which must be replaced / repaired are the owner’s responsibility.  Damaged caused by user negligence, accidental damages intentional or not are not covered under Factory warranty.  Arm pad and upholsteries are not covered by warranty.   It is recommended that any claims under warranty be returned to the authorized dealer for service through whom it was purchased from.

If Warranty Registration Card is not on file for the claim product, then a copy of the invoice with the date of purchase must be provided.  The warranty period for the consumer commences on the purchase date of the seller.  The warranty period for the seller, if the products are not to be sold to a consumer, commences on the invoice date from Karman.  The warranty is void on wheelchairs that have had the serial # tag removed and/or altered.

Furthermore, products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty.

All warranty repairs or replacements must have prior authorization from Karman with freight prepaid. Karman reserves the right to issue call tags for any warranty repairs, which is situation dependent. Should a field action or recall occur. Karman will identify the affected units and contact your Karman dealer with instructions for resolution. Warranty registration are still advised.  To ensure records are quickly retrieved with corresponding customer and serial number for your medical equipment. Thank you for filling out this form.  Please see RMA policy for further details, rules, and restrictions.

Register your Warranty

Product Warranty

Ergonomic Wheelchairs

PRODUCTLIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
S-ERGO 105XX XS-100 series Manual/Warranty
S-ERGO 106XX X S-100 series Manual/Warranty
S-ERGO 115XX XS-100 series Manual/Warranty
S-ERGO 125XXXS-100 series Manual/Warranty
S-ERGO 305XXXS-300 series Manual/Warranty
S-ERGO FlightXXX S-2512 series Manual/Warranty
S-ERGO LiteX XX S-2501 series Manual/Warranty
S-ERGO ATXX XXS-ERGO ATX Manual/Warranty

Lightweight Wheelchairs

PRODUCTLIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
802-DYXX6 months parts802-DY Manual/Warranty
KM-802FXX6 months partsKM-802F series Manual/Warranty
KM-3520XX6 months partsKM-3520 series Manual/Warranty
KM-9020XX6 months partsKM-9020 series Manual/Warranty
LT-700TXX6 months partsKN-700 series Manual/Warranty
LT-800TXX6 months parts KN-800 series Manual/Warranty
LT-980XX6 months partsLT-980 Manual/Warranty
LT-K5XX6 months partsLT-K5 Manual/Warranty

 

Transport Wheelchairs

PRODUCTLIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
KM-2020XXX6 months partsKM-2020 series Manual/Warranty
KM-5000-TPXXX6 months partsKM-5000 series Manual/Warranty
MVP-502-TPXXX6 months partsMVP-502 series Manual/Warranty
LT-1000-HBXX6 months partsLT-1000 series Manual/Warranty
LT-2000XX6 months partsLT-2000 series Manual/Warranty
S-115-TPXXX6 months partsS-115 series Manual/Warranty
T-900XX6 months partsT-900 series Manual/Warranty
T-2700XX6 months partsT-2700 series Manual/Warranty
S-2501XX6 months partsS-2501series Manual/Warranty
TV-10BXXX6 months partsTV-10B series Manual/Warranty
VIP-515xXX6 months partsVIP-515 series Manual/Warranty

 

Standard Wheelchairs

PRODUCT LIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
KN-700TXX6 months partsKN-700 series Manual/Warranty
KN-800TXX6 months partsKN-800 series Manual/Warranty
LT-700TXX6 months partsLT-700 series Manual/Warranty
LT-800TXX6 months partsLT-800 series Manual/Warranty

Bariatric Wheelchairs

PRODUCT LIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
KM-BT10-22W KM-BT10-24W KM-BT10-26W KM-BT10-26W KM-BT10-28W KM-BT10-30WXXX6 months partsKMBT10series Manual/Warranty
KM-8520W KM-8520-22WXXX6 months partsKM8520 series Manual/Warranty
KN-920WXX6 months partsKN-920 series Manual/Warranty
KN-922WXX6 months partsKN-922 series Manual/Warranty
KN-924W KN-926W KN-928WXX6 months partsKN-924 series Manual/Warranty
T-920 T-922XX6 months partsT-900 series Manual/Warranty
KN-880-NE KN-880-WEXX6 months partsKN-880 series Manual/Warranty
MVP-502 MVP-502-TPXXX6 months partsMVP-502-Manual/Warranty
KM-5000F KM-5000-TPXXX6 months partsKM-5000 series Manual/Warranty

Rollators/ Walkers

PRODUCT  LIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
R-3600X-6 months partsRollator Manual/Warranty
R-4100X-6 months partsRollator Manual/Warranty
R-4100NX-6 months partsRollator Manual/Warranty
R-4200X-6 months partsRollator Manual/Warranty
R-4600X-6 months partsRollator Manual/Warranty
R-4602X-6 months partsRollator Manual/Warranty
R-4608X-6 months partsRollator Manual/Warranty
R-4700X-6 months partsRollator Manual/Warranty
R-4800X-6 months partsRollator Manual/Warranty
KW-100X-6 months partsRollator Manual/Warranty

Reclining/ Tilt In Space Wheelchairs

PRODUCTLIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
MVP-502-MS MVP-502-TPXXX6 months partsMVP-502-Manual/Warranty
KM-5000-TP KM-5000-MSXXX6 months partsKM-5000 series Manual/Warranty
KN-880XX6 months partsKN-880 series Manual/Warranty
VIP-515-TP VIP-515-MSXXX6 months partsVIP-515 series Manual/Warranty

Stand Up Wheelchairs

PRODUCTLIMITED LIFETIME FRAME1 YEAR PARTS1 YEAR FRAMENO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFICWARRANTY CARD
XO-101 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLEXO-101 Manual/Warranty
XO-202 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLEXO-202 Manual/Warranty