Warranty Policy
Please refer to the warranty card included with your product for full details. Warranty is void on wheelchairs that have had the serial # tag removed and/or altered. If a recall or field action is issued, Karman will identify affected units and notify your dealer with instructions for resolution.
Why Warranty Registration Helps
Registering your product allows us to:
Confirm warranty eligibility
Quickly retrieve your product information
Provide faster service
Your product includes a warranty to protect you and ensure long-lasting performance.
Who is Eligible?
TThe warranty applies only to the original purchaser upon the original delivery of the product and is not transferable.
Warranty Claim Requirements
To process a warranty claim, one of the following must be provided:
- A Warranty Registration Card on file, or
- A copy of your purchase invoice with the purchase date
Warranty Start Dates
- For consumers: begins on the date of purchase
- For resellers: begins on the invoice date from Karman if not yet sold to a consumer
How to Submit a Warranty Claim
- Contact your authorized Karman dealer where the item was originally purchased.
- Dealer will assist with evaluation and next steps.
- All warranty repairs or replacements require prior authorization from Karman.
- Products must be shipped with prepaid freight, unless otherwise instructed.
Karman may issue a call tag when appropriate and depending on the situation.
What’s Not Covered
Please note that the warranty does not cover the below items. They are the responsibility of the product owner:
- Normal wear-and-tear parts (e.g., upholstery, tires, arm pads, grips)
- Damage due to improper use, accidents, neglect, or improper storage
- Unauthorized modifications or repairs
- Products with altered or removed serial number tags
- Cosmetic damage not affecting function
What’s Covered
See below to to find what is covered for your product:
Ergonomic Wheelchairs
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| S-ERGO 105 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 106 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 115 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 125 | X | X | X | S-100 series Manual/Warranty | ||
| S-ERGO 305 | X | X | X | S-300 series Manual/Warranty | ||
| S-ERGO Flight | X | X | X | S-2512 series Manual/Warranty | ||
| S-ERGO Lite | X | X | X | S-2501 series Manual/Warranty | ||
| S-ERGO ATX | X | X | X | S-ERGO ATX Manual/Warranty |
Lightweight Wheelchairs
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| 802-DY | X | X | 6 months parts | 802-DY Manual/Warranty | ||
| KM-802F | X | X | 6 months parts | KM-802F series Manual/Warranty | ||
| KM-3520 | X | X | 6 months parts | KM-3520 series Manual/Warranty | ||
| KM-9020 | X | X | 6 months parts | KM-9020 series Manual/Warranty | ||
| LT-700T | X | X | 6 months parts | KN-700 series Manual/Warranty | ||
| LT-800T | X | X | 6 months parts | KN-800 series Manual/Warranty | ||
| LT-980 | X | X | 6 months parts | LT-980 Manual/Warranty | ||
| LT-K5 | X | X | 6 months parts | LT-K5 Manual/Warranty |
Transport Wheelchairs
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| KM-2020 | X | X | 6 months parts | KM-2020 series Manual/Warranty | ||
| KM-5000-TP | X | X | 6 months parts | KM-5000 series Manual/Warranty | ||
| MVP-502-TP | X | X | 6 months parts | MVP-502 series Manual/Warranty | ||
| LT-1000-HB | X | X | 6 months parts | LT-1000 series Manual/Warranty | ||
| LT-2000 | X | X | 6 months parts | LT-2000 series Manual/Warranty | ||
| S-115-TP | X | X | X | S-115 series Manual/Warranty | ||
| T-900 | X | X | 6 months parts | T-900 series Manual/Warranty | ||
| T-2700 | X | X | 6 months parts | T-2700 series Manual/Warranty | ||
| S-2501 | X | X | 6 months parts | S-2501series Manual/Warranty | ||
| TV-10A | X | X | 6 months parts | TV-10A series Manual/Warranty | ||
| VIP-515 | X | X | 6 months parts | VIP-515 series Manual/Warranty |
Standard Wheelchairs
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| KN-700T | X | X | 6 months parts | KN-700 series Manual/Warranty | ||
| KN-800T | X | X | 6 months parts | KN-800 series Manual/Warranty | ||
| LT-700T | X | X | 6 months parts | LT-700 series Manual/Warranty | ||
| LT-800T | X | X | 6 months parts | LT-800 series Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| KM-BT10-22W KM-BT10-24W KM-BT10-26W KM-BT10-26W KM-BT10-28W KM-BT10-30W | X | X | 6 months parts | KMBT10series Manual/Warranty | ||
| KM-8520W KM-8520-22W | X | X | 6 months parts | KM8520 series Manual/Warranty | ||
| KN-920W | X | X | 6 months parts | KN-920 series Manual/Warranty | ||
| KN-922W | X | X | 6 months parts | KN-922 series Manual/Warranty | ||
| KN-924W KN-926W KN-928W | X | X | 6 months parts | KN-924 series Manual/Warranty | ||
| T-920 T-922 | X | X | 6 months parts | T-900 series Manual/Warranty | ||
| KN-880-NE KN-880-WE | X | X | 6 months parts | KN-880 series Manual/Warranty | ||
| MVP-502 MVP-502-TP | X | X | 6 months parts | MVP-502-Manual/Warranty | ||
| KM-5000F KM-5000-TP | X | X | 6 months parts | KM-5000 series Manual/Warranty |
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| R-3600 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4100 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4100N | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4200 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4600 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4602 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4608 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4700 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| R-4800 | X | – | 6 months parts | Rollator Manual/Warranty | ||
| KW-100 | X | – | 6 months parts | Rollator Manual/Warranty |
Reclining/ Tilt In Space Wheelchairs
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| MVP-502-MS MVP-502-TP | X | X | 6 months parts | MVP-502-Manual/Warranty | ||
| KM-5000-TP KM-5000-MS | X | X | 6 months parts | KM-5000 series Manual/Warranty | ||
| KN-880 | X | X | 6 months parts | KN-880 series Manual/Warranty | ||
| VIP-515-TP VIP-515-MS | X | X | 6 months parts | VIP-515 series Manual/Warranty |
Stand Up Wheelchairs
| PRODUCT | LIMITED LIFETIME FRAME | 1 YEAR PARTS | 1 YEAR FRAME | NO WARRANTY *Tires/Tubes *Upholstery/Pads *Handle Grips |
PRODUCT SPECIFIC | WARRANTY CARD |
| XO-101 | X | 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE | XO-101 Manual/Warranty | |||
| XO-202 | X | 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE | XO-202 Manual/Warranty | |||
| XO-505 | X | 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE | XO-505 Manual/Warranty | |||
| XO-55 | X | 3 YEARS FRAME | XO-505 Manual/Warranty |


LT-700T - 36 lbs
I have a lightweight wheelchair S/N BR2101534 that I purchased on August 5 , 2021 and I need a very small crescent shaped metal part that is cast metal and works in the left brake assembly as a stabilizer bar. It broke in two pieces and the left brake does not work very well if at all. If I can get the inch long part I can easily install it myself since I have the required wrenches.
[…] warranty information for the Karma XO-202 electric standing wheelchair is outlined in the user manual. To […]
Help looks like I accidently order 2 transport chair the firsht didnt show up in email soI reordered I just need the $351.00 order not the other please correct verify and refund me asap That is my rent money due next week thank you
I need someone to call me back about the reclining chair I received. Problems with assembly.
774-226-5365