Warranty Policy

Warranty Policy

Please refer to the warranty card included with your product for full details. Warranty is void on wheelchairs that have had the serial # tag removed and/or altered. If a recall or field action is issued, Karman will identify affected units and notify your dealer with instructions for resolution.

Why Warranty Registration Helps

Registering your product allows us to:

Confirm warranty eligibility

Quickly retrieve your product information

Provide faster service

Your product includes a warranty to protect you and ensure long-lasting performance.

Who is Eligible?

TThe warranty applies only to the original purchaser upon the original delivery of the product and is not transferable.

Warranty Claim Requirements

To process a warranty claim, one of the following must be provided:

 Karman may issue a call tag when appropriate and depending on the situation.

Please note that the warranty does not cover the below items. They are the responsibility of the product owner:

  • Normal wear-and-tear parts (e.g., upholstery, tires, arm pads, grips)
  • Damage due to improper use, accidents, neglect, or improper storage
  • Unauthorized modifications or repairs
  • Products with altered or removed serial number tags
  • Cosmetic damage not affecting function

What’s Covered

See below to to find what is covered for your product:

 

Ergonomic Wheelchairs

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
S-ERGO 105 X X X S-100 series Manual/Warranty
S-ERGO 106 X X X S-100 series Manual/Warranty
S-ERGO 115 X X X S-100 series Manual/Warranty
S-ERGO 125 X X X S-100 series Manual/Warranty
S-ERGO 305 X X X S-300 series Manual/Warranty
S-ERGO Flight X X X S-2512 series Manual/Warranty
S-ERGO Lite X X X S-2501 series Manual/Warranty
S-ERGO ATX X X X S-ERGO ATX Manual/Warranty

Lightweight Wheelchairs

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
802-DY X X 6 months parts 802-DY Manual/Warranty
KM-802F X X 6 months parts KM-802F series Manual/Warranty
KM-3520 X X 6 months parts KM-3520 series Manual/Warranty
KM-9020 X X 6 months parts KM-9020 series Manual/Warranty
LT-700T X X 6 months parts KN-700 series Manual/Warranty
LT-800T X X 6 months parts KN-800 series Manual/Warranty
LT-980 X X 6 months parts LT-980 Manual/Warranty
LT-K5 X X 6 months parts LT-K5 Manual/Warranty

Transport Wheelchairs

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
KM-2020 X X 6 months parts KM-2020 series Manual/Warranty
KM-5000-TP X X 6 months parts KM-5000 series Manual/Warranty
MVP-502-TP X X 6 months parts MVP-502 series Manual/Warranty
LT-1000-HB X X 6 months parts LT-1000 series Manual/Warranty
LT-2000 X X 6 months parts LT-2000 series Manual/Warranty
S-115-TP X X X S-115 series Manual/Warranty
T-900 X X 6 months parts T-900 series Manual/Warranty
T-2700 X X 6 months parts T-2700 series Manual/Warranty
S-2501 X X 6 months parts S-2501series Manual/Warranty
TV-10A X X 6 months parts TV-10A series Manual/Warranty
VIP-515 X X 6 months parts VIP-515 series Manual/Warranty

Standard Wheelchairs

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
KN-700T X X 6 months parts KN-700 series Manual/Warranty
KN-800T X X 6 months parts KN-800 series Manual/Warranty
LT-700T X X 6 months parts LT-700 series Manual/Warranty
LT-800T X X 6 months parts LT-800 series Manual/Warranty

Bariatric Wheelchairs

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
KM-BT10-22W KM-BT10-24W KM-BT10-26W KM-BT10-26W KM-BT10-28W KM-BT10-30W X X 6 months parts KMBT10series Manual/Warranty
KM-8520W KM-8520-22W X X 6 months parts KM8520 series Manual/Warranty
KN-920W X X 6 months parts KN-920 series Manual/Warranty
KN-922W X X 6 months parts KN-922 series Manual/Warranty
KN-924W KN-926W KN-928W X X 6 months parts KN-924 series Manual/Warranty
T-920 T-922 X X 6 months parts T-900 series Manual/Warranty
KN-880-NE KN-880-WE X X 6 months parts KN-880 series Manual/Warranty
MVP-502 MVP-502-TP X X 6 months parts MVP-502-Manual/Warranty
KM-5000F KM-5000-TP X X 6 months parts KM-5000 series Manual/Warranty

Rollators/ Walkers

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
R-3600 X 6 months parts Rollator Manual/Warranty
R-4100 X 6 months parts Rollator Manual/Warranty
R-4100N X 6 months parts Rollator Manual/Warranty
R-4200 X 6 months parts Rollator Manual/Warranty
R-4600 X 6 months parts Rollator Manual/Warranty
R-4602 X 6 months parts Rollator Manual/Warranty
R-4608 X 6 months parts Rollator Manual/Warranty
R-4700 X 6 months parts Rollator Manual/Warranty
R-4800 X 6 months parts Rollator Manual/Warranty
KW-100 X 6 months parts Rollator Manual/Warranty

Reclining/ Tilt In Space Wheelchairs

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
MVP-502-MS MVP-502-TP X X 6 months parts MVP-502-Manual/Warranty
KM-5000-TP KM-5000-MS X X 6 months parts KM-5000 series Manual/Warranty
KN-880 X X 6 months parts KN-880 series Manual/Warranty
VIP-515-TP VIP-515-MS X X 6 months parts VIP-515 series Manual/Warranty

Stand Up Wheelchairs

PRODUCT LIMITED LIFETIME FRAME 1 YEAR PARTS 1 YEAR FRAME NO WARRANTY
*Tires/Tubes
*Upholstery/Pads
*Handle Grips
PRODUCT SPECIFIC WARRANTY CARD
XO-101 X 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE XO-101 Manual/Warranty
XO-202 X 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE XO-202 Manual/Warranty
XO-505 X 3 YEARS FRAME; 1 YEAR ELECTRICAL; 1 YEAR MOTOR / TRANSAXLE XO-505 Manual/Warranty
XO-55 X 3 YEARS FRAME XO-505 Manual/Warranty

View Comments

  • I need someone to call me back about the reclining chair I received. Problems with assembly.
    774-226-5365

  • Help looks like I accidently order 2 transport chair the firsht didnt show up in email soI reordered I just need the $351.00 order not the other please correct verify and refund me asap That is my rent money due next week thank you

  • I have a lightweight wheelchair S/N BR2101534 that I purchased on August 5 , 2021 and I need a very small crescent shaped metal part that is cast metal and works in the left brake assembly as a stabilizer bar. It broke in two pieces and the left brake does not work very well if at all. If I can get the inch long part I can easily install it myself since I have the required wrenches.

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